Sorry, but when I call in an order and tell whoever it is I'm talking to that I have a coupon....(one by the way I just received a couple weeks ago, and NO expiration date), and this said person tells me the coupon is good, and I go ahead and order....I expect that when I go to pick up the pizza that the coupon will be honored. It was not. My son was told that they changed their system (what system I don't know) and they no longer accept this coupon. OK, why did the person I ordered the pizza from not tell me this??? They refused to honor it......My son was offered a 15% discount, far below what the coupon would have given us. Oh well, I'll never go there again, ever.
As far as the taste.......it was OK. The crust was tough....really tough. So as far as Pizzazza goes, it's not on my list of places to go....sorry. You whoever is reading this might think otherwise.
Hi, Kay. I'm very sorry to hear about your experience. I would like to know more so that we can address this issue. You're coupon should have been honored, as that is our policy. I would like to find a way to refund your order, make it up to you, and make this right. Can you email me at firstname.lastname@example.org or call me at 360.610.9231?
Thank you for your feedback, Kay.
3 years ago