PlantShed New York Flowers primary image

PlantShed New York Flowers

Spanish Fork, Utah
Average rating: 4.0 137 reviews

Wedding Planning Landscaping Florists Plant Nursery Event Planner

We strive to make purchasing plants and flowers an easy, exciting and informative process so that our customers can experience the same joy we have in working with nature. Our exceptional team has a diverse background in landscape design, floral design, fashion and horticulture – allowing us to create customizable and tailored arrangements for every occasion. Whether we are transforming a space with a dense forest of tropical foliage or helping style an intimate gathering we approach every event with a personal, professional and seamless touch. Come experience the PlantShed difference at one of our locations or through our online shop.

Service area

Within 30 miles of Spanish Fork, UT


Reviews of PlantShed New York Flowers

Average rating: 4.0

4.0 average from 137 reviews

Rating: 1 via Google
Abi Frankel
13 days ago
Called to get a price on eucalyptus they said $15 for 20 stems. Got there, the charged me $11 for 5 stems. I needed a lot for a party. Left feeling scammed.
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PlantShed New York Flowers replied:
Hi Abi. Thank you for bringing this to our attention. We apologize for the miscommunication and inconvenience. We value all feedback and would love to hear from you so that accommodations can be made. Please reach out to our customer service department at (212)662-4400. Hope to hear from you soon!
12 days ago
Rating: 5 via Google
Joan Jacobs
14 days ago
This florist always surpasses my expectations. When you see a picture of a floral arrangement and order it, they do it exactly that way, and better. You get so many flowers for such good prices. They have my loyalty.
Rating: 5 via Google
Wilson May
29 days ago
Nice flower store, tons of bouquet options. Very pleased with my order. (Y)
Rating: 5 via Google
Mariz Oli
1 month ago
Love the flowers.
Rating: 5 via Google
Susan Weisser
1 month ago
I was so impressed and pleased with the service given to me when I asked for help with re-potting some favorite old plants! Lauren in Customer Service is amazing -- knowledgeable, cheerful, smart, ready to help with anything. I was also bowled over by the efficiency with which they pick up and deliver, something I didn't know...my pots are way too heavy for me to carry even downstairs (I don't have an elevator), but the delivery guys had no problem and were prompt and courteous. I highly recommend this home service.
Rating: 5 via Google
Hannah
1 month ago
I stopped in at Plantshed on a whim, liked the style of one of the arrangements on display, and ended up ordering my wedding bouquet on the spot. The person who helped me took the time to understand the kind of arrangement I wanted (loose, bright, natural), and it turned out to be so perfect for our small outdoor ceremony! They also made a boutonnière for $10. I’m so glad I stopped by!
Rating: 5 via Google
Sovereign B
1 month ago
Ordered the most amazing bridal bouquet and bridal flowers from Plant Shed (placed order with their manager Jay) I did my due diligence and shopped around. This was the best bang for your buck. The quality, design and service were 2nd to none. Yes there are many amazing designers, but I didn’t have to go in debt for my event flowers. My bride was ecstatic and hasn’t stopped talking about her bouquet. Happy Bride, Happier Wedding Planner!
Rating: 3 via Google
Howard Gu
1 month ago
I visited their cafe in Nolita with my girlfriend to book a surprise bouquet for a friend’s art gallery. We picked one of their online options and coordinated with the store manager to customize the flowers, then placed the order a week ahead to ensure the delivery for next Saturday “by 2PM latest”. Called the service line during the week to make sure everything was on track. They promised “we will definitely create the freshest product that’s worth your $400 and deliver it on time.” Didn’t hear anything from them until Saturday 12:30PM so we decided to call their line again. The lady straight told me “we haven’t started making your bouquet yet and it will be delayed beyond 2PM”. No apologies or explanation whatsoever. We insisted for a photo update as well as rush delivery because our schedule was all messed up due to this delay - again, no signs of apologies throughout the back and forth. Little after 1PM we received the photo of the bouquet which looked like the online default design. Responded with our order customization details - no response. Radio silence, no text update or anything to provide me the delivery status. At this point we already gave up. It wasn’t until 2:45PM when the bouquet finally got delivered to the destination. The store in Nolita was cute, however it’s the bad corporate service that caused this unhappy experience. If a flower business can’t keep promises and doesn’t respect customers’ priorities, I would certainly not go back and recommend to others.
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PlantShed New York Flowers replied:
Hi Howard, We would like to extend our sincerest apology for the way this transpired. We assure you, this is not standard Plantshed service. We know that event has come and gone, though you experienced a less than satisfactory process and we would like to make right on the situation. We will be reaching out to the client that purchased. We would love to help.
1 month ago
Rating: 5 via Google
Charlotte J Kirby
2 months ago
I’ve been using Scotts flowers for years now, along with my friends and family, and they never cease to amaze me. I’ve gotten bouquets for my birthday, promotional reasons at work and for Valentine’s Day, I’ve also purchased them for several occasions and ON MY Friend they are the most beautiful flowers I’ve ever seen. They also last way longer than any other flowers I’ve purchased, and they smell as if they have fallen straight from heaven. Thanks for so many beautiful flowers you guys! 10/8 would recommend to ANYONE in need of some classy flower arrangements.
Rating: 5 via Google
Rachel Chopra
2 months ago
This store is amazing. It can be overwhelming,but don't fear! Frankie and Jay were absolutely wonderful, honest, and helpful. They have an excellent selection, but most importantly, the customer service is great. They are super patient with questions and take the time you are left happy and not oversold. Will be back!
Rating: 5 via Google
Joseph Le
2 months ago
This place is so big!!! There’s a wide selection of plants, stretching all the way outside, and the prices are good, considering that they’re usually $10-15 more expensive. They also have a friendly staff who give also good advice too.
Rating: 1 via Google
Hassan Afrouzi
2 months ago
I went there at 6:07pm to buy just simple planting soil which is way before their official closing time. The store was still open and they were still doing work in there, but they turned me away anyway saying that the store is closed.
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PlantShed New York Flowers replied:
Hi Hassan. Thank you for reaching out, we value all feedback and would love to explain. At the time of your drop in we are typically open, you are correct. However, this past Monday was a national holiday and we closed early. Google does advise that due to the holiday our hours may be effected. Please always give us a call, we would have been more than happy to let you know the hours we hold on observed holidays. We are beyond apologetic for any inconvenience this has caused you. Please reach out if you have any further questions or concerns. We would be more than happy to assist!
2 months ago
Rating: 4 via Google
Allan Mckenzie
3 months ago
I LOVE this place! My friend buys me flowers from here whenever we have lunch around the area. Arlette is AMAZING and always helps him find the prettiest flowers for me She is a sweetheart and we always have fun conversations with her. This flower shop has the most beautifulest fresh flowers ever and we are always amazed by all the different types of flowers they carry. Definitely my favorite flower shop.
Rating: 5 via Google
Lindsay Hittner
3 months ago
PlantShed has been my go-to plant shop for years! With an incredibly knowledgeable and helpful staff, a huge selection of pots and planters, and a 4th floor greenhouse, this place is unbeatable. You wouldn't expect a plant shop this large to be found in Manhattan; it's a gem!
Rating: 4 via Google
Peter Ceres
4 months ago
Thank you PlantShed New York Flowers for the beautiful flowers. This is the second time my wife has bought me flowers from here, and both times they've been extraordinary. The person dropping off the flowers this go-around even gave me an in-depth explanation of the placement and meaning behind the arrangement. I highly recommend this florist for high-quality, stunning flower arrangements!
Rating: 2 via Google
Albina Kuanova
4 months ago
A woman who picked up the phone in customer services department didn’t bother listening to me till the end of the issue I am running into and I discovered that she actually hang up on me. Never expected that from customer services personnel.
Rating: 1 via Google
Ladawn Hollis
4 months ago
Extremely extremely bad service. Placed an order for flowers to be delivered to the hospital. The website confirmed next day delivery. Subsequently they emailed me saying the requested flowers are not available and suggested to send red roses to someone hospitalised when the order was for yellow flowers. After multiples emails an alternative bouquet was proposed and they promised it will be delivered the next day. The order was placed on Tuesday, till Saturday afternoon the order has yet to be received and the patient has since been discharged. Flower advisor did not respond to any of my emails since Tuesday and no one picks up on their hotlines. Very very very bad service. Never going to use them ever again.
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PlantShed New York Flowers replied:
This is a fraudulent Google review. We have reported this review to Google and to our Law team and have noticed other NYC flower companies are also under this fraudulent review attack. Ladawn Hollis is not in our client database; we have never worked with this person.
1 year ago
Rating: 5 via Google
Cassandra Mulero
4 months ago
Was there one time for the pick up and the service was great. Thank you all!
Rating: 4 via Google
Lisa Rose
5 months ago
Same day accommodations, beautiful plant, delicious chocolates. It is so nice to have a business follow through with a quality order. Thank you!
Rating: 5 via Google
Deb Friedman
5 months ago
I have just moved back to New York after many years and one of my priorities was to ensure I had a bit of life in my small apartment to balance the heavy cityscape all around all of us all the time. Once my apartment was set up I sent Plantshed photos of where I wanted plants along with my need to have low maintenance foliage - within the week I had a presentation in my inbox with a variety of plants that would work with the space and light I had. In addition, my designer masterfully made recommendation of easy to care for/forgiving plants. Plantshed delivered and ensured the plants looked good. After a week I noticed one of the pots was cracked and with ease and grace and no extra charge the plant and pot were replaced the next day. I could not be more pleased with my experience working with Plantshed. It is a family owned company who has made a fine name for itself in the NY Metro area. Tim was my designer and he was awesome! If you want, to liven up your place with minimal shopping and gardening effort - I would recommend Plantshed.
Rating: 1 via Google
Chris Mulhern
6 months ago
Would rate 0 if I could. I ordered a bouquet to be delivered on Valentine’s Day between 5-9pm. I received order confirmation, and was billed. The flowers did not arrive. When I contacted them the next day, I was told there was a glitch and promised an upgraded bouquet would be delivered on Friday 2/15 between 5-9.... it never arrived. Then when I followed up I got an email at 11:30 the following day claiming my flowers had been delivered... they hadn’t Incompetent, fraudulent, and full of excuses. I hope they respond here and try to spin this one. There’s a hundred florists in New York- don’t make the same mistake I made. Avoid PlantShed if you want to see your flowers. Chris
Rating: 5 via Google
Mark Salvador
6 months ago
What can I say, they have good quality products and impeccable service. I may had problem with the initial delivery but they made up for it in a very special way. I would definitely buy from them on every occassion. Thanks a lot 👍👍👍
Rating: 5 via Google
Libby Marcus
6 months ago
I ordered flowers delivered to my sister who is recuperating from a procedure. I thought she'd be resting and family would receive the delivery. I should have known that she'd still want to be in charge! She got confused & refused delivery several times. Luckily, Eddie, the persevering delivery guy and an intervening family member, prevailed and the lovely bouquet was delivered and my sister was delighted. Thank you Eddie & Plant Shed.
Rating: 5 via Google
Katelyn Gallamore
6 months ago
Would 100% order from PlantShed again. Super helpful, informative, and went out of their way to fulfill my order.
Rating: 5 via Google
Wei-Chuan Sun
7 months ago
A hidden treasure in a bustling city, PlantShed is a cozy and relaxing place to visit, variety of plants from succulents to fresh cut flowers, big or small fill the first and second floor that could drape your home with a stroke of vibrant! If you have time there is 4th floor, access only through elevator, to explore.
Rating: 1 via Google
Sara JJ
7 months ago
Extremely rude staff and not attentive .. there was no one except for my husband and I and when we asked for help they told us to wait .. 20 minutes of waiting and still no one came !!
Rating: 5 via Google
Lila Miller
8 months ago
Fast friendly service by very friendly staff, extensive selection of plants and flowers reasonable prices
Rating: 5 via Google
Rachel Realty
8 months ago
A cozy little hidden gem of a cafe, nestled inside a flower shop. Great coffee and pastries, as well as a nice selection of cold drinks. I loved being surrounded by plants and flowers as I had my coffee and found it to be a wonderful way to take a breather in the afternoon. The atmosphere is perfect for getting some work done on a laptop, reading a book, or just having a quiet moment to yourself (a rarity these days in NY!).
Rating: 5 via Google
Steve Feldman
9 months ago
knowledgeable, quick, and customer friendly. walked from Mount Sinai St. Luke's well worth the trip
Rating: 1 via Google
Juan Alvarez
10 months ago
Right from start it became a horror story, in forms of rudeness, unprofessionalism and disrespectful. I still kept my calm and allowed the transactions to take place, being that this was a funeral circumstance and no point of getting to that quality level. No!, no!, no! would I recommend to any one there. I wouldn't want any one to go throungh experienced I went through. Let it go....
Rating: 5 via Google
Peter N
11 months ago
Nice and knowledgeable lady named Erin hooked me up with some great plants and instructions on how to re-pot and care for them (I've never owned plants before). Will go back in the future.
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PlantShed New York Flowers replied:
Thanks, Peter! Hope to see you back soon.
11 months ago
Rating: 4 via Google
Cyrstal Crader
11 months ago
Awesome experience on crazy short notice. A friend was performing a 1 woman show and we forgot to buy flowers. After calling 1 "flower" shop you said they count help they recommend PlantShed . I was about 10 mins away on foot and called with my flower emergency. The fact that they were closing in 5mins didn't matter, I walked in and they were wrapping the best bouquet of flowers you could imagine. Huge thanks!
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PlantShed New York Flowers replied:
Thanks, Cyrstal! Hope your friend enjoyed the the flowers.
11 months ago
Rating: 2 via Google
Karen Mitchell
11 months ago
Lots of plants. Was completely ignored by staff.
Rating: 4 via Google
Manuel Gonzalez
1 year ago
The selection varies greatly depending on time of year as one might expect. But for a Manhattan garden store they have a fair selection. The prices are high but competitive for NYC. Better then most you will find south of 96th st. The staff here is hit or miss. So e are very helpful others take serious work to get there attention. Checking out always seems to take forever for some reason. Overall for Manhattan it's about as good as you will do.
Rating: 5 via Google
Natalie Beaty
1 year ago
One of the best upscale coffee experiences. Smells lovely in every way😊
Rating: 5 via Google
Lisa Martinelli
1 year ago
Ok .... so I am changing my review again! I left an unfavorable review 2 days ago because my beautiful hydrangeas were infested with aphids. I received a prompt call from Jay and he/ they are going to deliver new hydrangeas and soil to replant them! Thank you for your prompt attention, my balcony is my sanctuary and having beautiful, healthy plants and flowers are what make it so. I will continue to frequent this establishment as they do have a huge selection and very helpful staff ☺
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PlantShed New York Flowers replied:
Hello Lisa, We are very sorry that your experience was less than excellent and we would love to work towards making the situation right. Please contact us at your earliest convenience so that we can speak regarding the plants you purchased from us this year and work to find the best way to rectify the situation for you. We are sorry for your trouble and would very much like the opportunity to make this right!
1 year ago
Rating: 5 via Google
Steven Isnumber
1 year ago
Amazing customer service with healthy, interesting plants close to Harlem . Thank you guys, my new appartment looks refreshed, definitely come back!
Rating: 5 via Google
G Cap
1 year ago
It is like a small jungle in Manhattan! Two floors of everything plant related. Helpful staff but not pushy. Huge selection from tiny plants to very large plants. Reasonable prices. Definitely worth a visit if you need any plants, pots, soil etc.
Rating: 5 via Google
Arthur Stoute
1 year ago
Great place, didn't realize how huge it was until i went inside. Knowledgeable staff, reasonable prices.
Rating: 5 via Google
Dileisi Maza
1 year ago
Had a last min wedding today. Called Lyn and she was the real champ in taking my order yesterday. Picked up the bouquet today and it looked just like the pics I sent them! The staff was awesome! Def will come back for plant needs!
Rating: 5 via Google
Santiago Perez
1 year ago
Terrific, lots of great options
Rating: 1 via Google
Emily Granitza
1 year ago
In the two minutes that I was in the store the seller pissed me off so badly that I just left! The impression that she gave was that she have the only store in town!
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PlantShed New York Flowers replied:
This is a fraudulent Google review. We have reported this review to Google and to our Law team and have noticed other NYC flower companies are also under this fraudulent review attack. Emily Granitza is not in our client database; we have never worked with her.
1 year ago
Rating: 1 via Google
Gerd Schultz
1 year ago
Bought a 12 rose bouquet on Valentines day from this place and half of them were dead the next day.
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PlantShed New York Flowers replied:
This is a fraudulent Google review. We have reported this review to Google and to our Law team and have noticed other NYC flower companies are also under this fraudulent review attack. Gerd Schultz is not in our client database; we have never worked with him.
1 year ago
Rating: 1 via Google
Katie Thompson
1 year ago
Way overpriced! Take the subway one stop down to Trader Joe’s to get your herbs, and your neighborhood flower shop for the rest!
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PlantShed New York Flowers replied:
This is a fraudulent Google review. We have reported this review to Google and to our Law team and have noticed other NYC flower companies are also under this fraudulent review attack. Katie Thompson is not in our client database; we have never worked with her.
1 year ago
Rating: 5 via Google
Vera Anna Matty
1 year ago
Very nice and helpful people work there, wonderful choice of plants etc...
Rating: 1 via Google
jamilah nassar
1 year ago
THEY WOULD TAKE YOUR MONEY AND WONT DELIVER.....made a order thru 1800 flowers ....their driver gave the flowers to the door man which he wasnt supposed to do...my flowers were NEVER deliverd because of their careless employees ..DONT TRUST THEM ....👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎they didnt offer to help , they were waiting for 1800flowers to pay them AGAIN, for them to resend the order....DONT WASTE YOUR MONEY HERE....
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PlantShed New York Flowers replied:
Dear Jamilah, we are very sorry to learn about your experience. Taking under consideration that the originating florist is 1800 flowers, not Plant Shed. In this situation we were merely acting as the delivering florist. Our instructions were to deliver an arrangement the to requested recipient, there were no notes or special request on this order stating not to deliver to the doorman. When delivering there is a certain protocol we follow, we are allowed to delivery to doorman, package rooms, mail rooms etc, unless we are given special instruction not to. As the delivering florist, we were unable to send out a re-delivery until we received instructions from 1800 flowers. Unfortunately, because of the neglect of the doorman the recipient did not receive the flowers and I can understand how frustrating this might have been. We do apologize for your bad experience. Thank you for leaving us with your feedback.
1 year ago
Rating: 5 via Google
davidylan
1 year ago
The one place I could actually find ficus plants!
Rating: 5 via Google
Meredith Levine
1 year ago
This place has everything!
Rating: 5 via Google
Melinda Roeleveld
1 year ago
Thank you for creating such a beautiful arrangement for our baby grandson delivered to the hospital last week. It was exactly what I was hoping for! Keep up the good work.
Rating: 5 via Google
Stys Hospitality Initiative
1 year ago
Terrific plant store with a great selection and variety of plants, pots, soil, and everything that relates to having a really nice indoor and/or outdoor garden! The staff is super friendly and so knowledgeable and helpful. Wonderful!
Rating: 5 via Google
Lynn Scheck Scheck
1 year ago
Receive the most outstanding arrangement that I ever got in 50 years. This is the most outstanding florist and if you need one this is the one to use. If I have a special occasion this will be the flower company I would use.
Rating: 5 via Google
Vaughn Freeman
1 year ago
This is a great spot to get plants in the NYC! Easily accessible by way of a transit hub @ 96th street.
Rating: 5 via Google
Monserrat Kepler
1 year ago
Great customer service and great fresh flowers.
Rating: 5 via Google
NorthPoleXmasTrees
2 years ago
Five star quality and service!
Rating: 4 via Google
Richard Gross
2 years ago
This place has many plants. Plants appear to be their specialty. Ask for Ismael, he's knowledgeable and helpful.
Rating: 5 via Google
Julie Vongchanh
2 years ago
Very happy with my house plant - it arrived in great condition and looks fantastic. Delivery was speedy and without any hassles. Highly recommended!
Rating: 5 via Google
Ilias Iliadis
2 years ago
They know how to deliver in NYC better than anyone. Easy to order, very reliable service, reasonable prices.
Rating: 5 via Google
Mitchell Bayne
2 years ago
They have everything!
Rating: 5 via Google
Thaddeus Bouska
2 years ago
Good plant store, beautiful and peaceful place. Great selection for a Manhattan plant store and fair prices! Staff is kind and helpful as well.
Rating: 5 via Google
A Google User
2 years ago
Excellent service. I have been with you for 38 years!
Rating: 4 via Google
Garrett Ewald
2 years ago
Great selection
Rating: 5 via Google
Jane A.
2 years ago
Gorgeous flowers. Super fresh. Not a carnation or other filler flowers used. Customer service is outstanding. Will definitely use again.
Rating: 5 via Google
Emma Hearn
2 years ago
Staff was so helpful and we love our new plants!
Rating: 5 via Google
A Google User
2 years ago
Today was my first time visiting Plant Shed - the store is AMAZING. The customer service is great too.
Rating: 5 via Google
orly gal
2 years ago
Fresh and beautiful. As shown. 4/2017.
Rating: 4 via Google
Moritz Tolxdorff
2 years ago
Great flowers
Rating: 5 via Google
Strke__ Force
2 years ago
Edit on my previous post. There was a slight mixup on delivery time which was quickly fixed. Two followup emails and even a flower quality call to the Mrs. Is an added bonus. Appreciate the extra lengths you went to and look forward to calling on you in the future.
Rating: 5 via Google
Google User
2 years ago
My daughter sends me flowers all the time from Plant Shed. They have the best flowers for the best value.
Rating: 5 via Google
Google User
2 years ago
A terrific plant store with a great selection and variety of plants, pots, soil, and everything that relates to having a really nice indoor and/or outdoor garden! The staff is super friendly and so knowledgeable and helpful. Wonderful!
Rating: 5 via Google
Vlada Roslyakova
2 years ago
We spent the past two days at NYC Plant Shed after our dearest friend Nina took us there and Javier spent many hours of his time on each day to customize plants for every space in our home. I had previously never known myself to have "a green thumb" however after getting the perfectly suited plants for their spaces combined with the instructions Javier provided me in a very personable, joyous and thorough manner I am now confident a few truck loads of plants are going to thrive in their new home.
Rating: 5 via Google
Nina Binder
2 years ago
This has been my go to plant store in NYC for the past 5 years. I go there for the quality of the most beautiful plants and for Javier who's expertise, generosity of service, kindness and care are unparalleled and surpass the best of the best.
Rating: 5 via Google
Lance Legel
2 years ago
The very highest combination of service, quality, and affordability
Rating: 5 via Google
Adam Frank
2 years ago
Plantshed did the flowers at my sister's wedding. Absolutely beautiful... The most elegant quality that transformed the venue. All of our photos were taken in front of a beautiful rose wall. Our pictures are great because of Plantshed!
Rating: 5 via Google
Gregory Weiss
2 years ago
Great store, awesome knowledgeable staff, overall great experience
Rating: 4 via Google
Eric Obenzinger
2 years ago
Great place to buy flowers in-person and online. They've been a neighborhood flower and plant store for decades, but I was delighted to see they now have an online service. Had my first online experience this week and it was great, with the flowers delivered attractively and on-time.
Rating: 5 via Google
Leigh Hansen
2 years ago
absolutely love the plant shed!! i go to them for everything - house plants, office plants, re-potting and giving life to my almost dead plants, delivery flowers, going to a friend's house for dinner flowers - even my own wedding flowers!!
Rating: 5 via Google
leaney leaney
2 years ago
My go to florist in NYC a) the website is easy to navigate and ordering is easy b) the flowers actually (no!?!) look like they do on the website when they arrive c) everyone I have sent them to has been delighted and that's why you send flowers, after all. I've seen cheaper sites, but not better. I'll spend a couple more dollars to ensure that what is delivered communicates my gratitude, love etc.
Rating: 1 via Google
Tabitha Sukhai
3 years ago
Google forces me to select at least one star to post this review, but I would have preferred no stars. Way to take an act of kindness and turn it into a total drag. A friend of mine sent me just-because flowers. Delivery was supposed to be Monday. It's Wednesday and this morning I returned a missed call on my phone, which ended up being PlantShed. The person who answered was so rude that I nearly hung up the phone- but when she took my name and located the order, she asked me if I would be at my office building until 4 PM to accept delivery. That's a 10 AM to 4 PM delivery window. How convenient. Worse than waiting for the cable guy. After waiting all day. Still no delivery. PS- Spare me the canned response "Please also be advised that posting fake reviews is against google's policies." This is NOT a fake review and there are enough bad reviews on this thread for you to accept the feedback as genuine and make some changes.
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PlantShed New York Flowers replied:
Dear Tabitha, We are sorry to hear about your poor experience. Please note that the originating florist - the florist with whom the order was placed - was FTD, not Plant Shed. In this situation we were merely acting as the delivering florist. Our instructions were to deliver an arrangement by 5 PM on Monday, which we did. Unfortunately we were informed that you had left before noon that day. As the delivering florist, we were unable to send out a re-delivery until we received instructions from FTD, which did not happen until Tuesday evening, thereby causing the arrangement to arrive Wednesday. We do apologize for your bad experience, but recommend that you order directly with us next time to avoid this problems. We hope that you enjoy your flowers and thank you for leaving us with your feedback.
2 years ago
Rating: 5 via Google
junior alberto
3 years ago
I live in Florida and I called PlantShed, it was a last minute thing and I needed these flowers delivered that day and it was in a timely manner, not only that they delivered it on time, the flowers were beautiful. The girl that took my information was very nice and professional. Thank you again PlantShed A+ all the way. 👍🏼
Rating: 5 via Google
Sophie Pierson
3 years ago
I have ordered several times and each time the customer service agent made a difference whether it was to correct a mistake or to accommodate a request after placing an order. She was fast, diligent and did not wait to have the approval from a supervisor to take initiatives. This is how you keep customers and repeat business. You do 80% of your revenues with 13% of repeating customers. Guess what I can take my business anywhere else. The only reason to repeat business is the service you receive and the quality of the people answering the phon. Yes I recommend Plantshed for that particular reason.
Rating: 5 via Google
Garrett Armyn
3 years ago
Don't listen to the bad reviews these guys really go above and beyond. They are friendly, knowledgeable and fair. I accidentally bought a large ceramic pot without drainage holes and tried to drill holes in it myself but couldn't get through it and they still let me return it. They have great people working for them. I've been going there for more than five years and they have a customer for life.
Rating: 1 via Google
Christina L. Bell
3 years ago
Terrible service! Impatient staff were rude over the phone, transferring my call, put me on hold thrice, made it a point to tell me how many lines they had on hold because of me, no time to listen or talk to me. I hung up and took my business elsewhere.
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PlantShed New York Flowers replied:
Christina, we are sorry to hear that your experience with us was less than excellent. Unfortunately the shop can get very busy, which means that we sometimes have to put customers on hold. When this happens, we work hard to make the wait time as short as possible. We have tried reaching out to you both by phone and email to discuss your experience and try to improve the situation. Please do not hesitate to contact us so that we might provide you with a better experience than your first.
3 years ago
Rating: 1 via Google
Jennifer Chen Lai
3 years ago
Wow, this place is completely unreliable and has the worst service! Try not to ruin someone's birthday next time! They were supposed to deliver flowers first thing in the morning on my birthday, a surprise from my husband. Never came. My husband was like..wait.. you didn't receive the surprise flowers? We called to follow up a couple times but we were put on hold and then hung up on. Sounds like they don't respond after they have your money!
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PlantShed New York Flowers replied:
Dear Jennifer, We have been unable to locate you or your order in our system. Perhaps your arrangement came from a different flower shop? Please call us so that, if this was one of our deliveries, we can find the transaction and remedy the issue. Thank you!
3 years ago
Rating: 5 via Google
elizabeth pizarro
3 years ago
PlantShed by far the best service with the most beautiful selection of flowers. Never disappointing. My Most recent purchase was for a funeral basket. Even with the late night purchase, they were on time and the arrangement was better than I pictured. Highly recommended. Thank you
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PlantShed New York Flowers replied:
Elizabeth, thank you very much for your review. Your feedback helps us keep offering top quality services and products. We look forward to working for you again, soon.
3 years ago
Rating: 5 via Google
mel H
3 years ago
This is an update of my previous review. Within an hour of posting a review about my diseased plant, PlantShed contacted me expressing regret about my experience and wanting to make it right. Apparently they hadn't received my email, which was why they hadn't addressed my complaint. They offered to replace my plant, and within two days, I had a healthy replacement. I spoke with them on the phone, and they assured me they were very concerned with customer satisfaction. They certainly followed through . . . and I am a satisfied customer!
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PlantShed New York Flowers replied:
Melinda, thank you for the 5 star review. We appreciate you as a customer.
3 years ago
Rating: 5 via Google
Donna Moseley
3 years ago
The Best Florist in the city! Flowers are gorgeous, delivery was super fast!! Will definitely use time and time again.
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PlantShed New York Flowers replied:
Donna, thank you very much for your review. We strive to keep our customers 100% satisfied. We are so glad that you are pleased!
3 years ago
Rating: 5 via Google
Kenneth Hall
3 years ago
I ordered a flower delivery and asked them to print a letter that was longer than the allowed amount. They printed, arranged the bouquet, and delivered the flowers within 1-2 hours. I never leave reviews, but this went exponentially better than I could have imagined. I worked with Nathalie, who did everything possible to make this happen. Overall, I couldn't have imagined a better experience.
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PlantShed New York Flowers replied:
Thanks Kenneth! We are glad that you are pleased! We look forward to sending flowers for you again!
3 years ago
Rating: 5 via Google
Camie Gontier
3 years ago
Owner called me and is sending me a new bouquet. So Happy. I ordered the Bisou Bisou arrangement and the flowers arrived looking weathered and not fresh at all. I'm not sure the bouquet will make it more then a few days. I emailed, received a reply rather quickly but was told they are the freshest they have :( I won't be buying from them again.
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PlantShed New York Flowers replied:
Thank you very much Camie. We are happy that you are satisfied. I guess the last sentence of your review is no longer true! ;)
3 years ago
Rating: 5 via Google
Jenny Cabido
3 years ago
I happened upon plant shed about 5 years ago when planning a hawaiin themed baby shower (in freezing feb.) the manager, Jay, walked me through a ton of my ideas and ultimately had 30 gorgeous fresh orchid leis delivered, along with amazing tuberose arrangements. The event was beautiful. Since then, I use them for everything from thank- you flowers to ordering my Christmas tree. What I love is that I can just send an email with the info, a few pics and its all set, same day. For those of us who hate the phone and like dealing with familiar people, this is fantastic. Prices are fair, quality is excellent. this is a quintessential New York Family business, and I for one make a point to always support them over any new silly aps generated out of Silicon Valley.
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PlantShed New York Flowers replied:
Thank you Jenny, we appreciate your positive review. Customer satisfaction is our top priority. We look forward to working for you again.
3 years ago
Rating: 1 via Google
Andrea Jones
3 years ago
They really screwed up my moms birthday and never delivered, refused to pick up the phone and refund my money.
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 1 via Google
Jake S
3 years ago
Avoid this place, it's dangerous to even walk by at night and the owner is a real piece of work. After being harassed and physically threatened by the night staff employee, I reported it to the police and filed an official complaint. I went and asked to speak with the owner about the situation the next day, got a manager instead, then the owner stepped in who was incredibly rude, couldn't care less, and threw me out of the store. Buyer and passerby beware ...
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies. Anyone interested in reading reviews about our services through an independent company, can visit https://www.trustpilot.com/review/plantshed.com
3 years ago
Rating: 5 via Google
C S
3 years ago
Amazing! Beautiful tree. We got a ficus Benjamin from plantshed today. It is perfect, just as in the photos and no yellow leaves. I never leave* reviews but I had to, im impressed with it. Perfect and in time for Christmas season. I also like to mention we live outside of Manhattan (about 1hr away ) and they delivered withing the time frame they gave. Will Definitely recommend.
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PlantShed New York Flowers replied:
Carlos, thank you for choosing plantshed. Also, thank you for taking the time to write a review for us. We look forward to delivering the best plants and flowers for you again!
3 years ago
Rating: 1 via Google
Jeremey Jaxon
3 years ago
The flowers I ordered came very late (3 weeks late) and they were dead after 2 days. Waste of my money and time, I won't be coming back. The customer service was incredibly lacking as well.
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 1 via Google
Brigitte Jean
3 years ago
the flowers looked nothing like it was promised. they looked old and a strange smell emanated from them! i planned on giving the flowers to my sister as a birthday present but now i have to throw them away because they're just awful!!
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 5 via Google
Columbia Alumni Club of Chicago
3 years ago
The orchids you selected for us were perfect. It's hard to find a florist when calling from out of state but Plant Shed gave us good advice and the delivery was right on time. We really appreciated receiving a photograph of what we sent. Thank you Plant Shed,. We'll use you again.
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PlantShed New York Flowers replied:
Thank you, we appreciate your positive review. We will be happy to work for you again in the future!
3 years ago
Rating: 1 via Google
Randall D. Ratley
3 years ago
Flowers were dead within 2 days after I have given to my boss, I won't be back.
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 2 via Google
Jafrin Miller
3 years ago
I was disappointed that the flowers did not look like what was advertise. The lady i talk to order my flowers told me they would try to make it exactly like that, which was not.I just wanted something simple and standard and they couldn't do that for me unfortunately.
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 1 via Google
Wendy Rosen
3 years ago
They took my money and did not make the delivery as promised. The person on the phone sounded like a moron and hung up w/out asking me if I wanted to send a card with the order but I was at work and busy and could not call back. Will never use this shop again.
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 5 via Google
Andrea Gonzalez
3 years ago
Amazing flowers, great customer service and they always have what you need! If you're ever in New York or if you're looking for flowers, this is your spot.
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PlantShed New York Flowers replied:
Thank you Andrea, we appreciate your positive feedback! We always do our best to satisfy our customers.
3 years ago
Rating: 5 via Google
Miriam Lisboa
3 years ago
Love to go here and buy my plants. They have beautiful plants and flowers at a reasonable price. I would highly recommend the Plant Shed.
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PlantShed New York Flowers replied:
Thank you for choosing plantshed and for taking the time to write a review for us. We are glad that you are pleased!
3 years ago
Rating: 5 via Google
Colin Iorio
3 years ago
Definitely recommend. I came in last week to get flowers for my girlfriend and needed help from the staff picking from their large selection. They were very friendly and helped me pick out a great gift!
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PlantShed New York Flowers replied:
Thank you for this great review!
3 years ago
Rating: 5 via Google
Lissette Jacobs
3 years ago
The level of professionalism and expertise is absolutely top notch. The selection of flowers and plants for all types of occasions is unparalleled. I fully recommend the Plant Shed to all of my family and friends. Will not be disappointed.
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PlantShed New York Flowers replied:
It is true that we do our best to keep our customers satisfied. Thank you for taking the time to review our services! We are looking forward to providing you again, with excellent flowers and plants in the future.
3 years ago
Rating: 5 via Google
Mr ML
3 years ago
Went in a couple weeks ago, not knowing anything about plants. I had the pleasure of working directly with the general manager Jay Casiano. Not only did help educate me on what would work best in my apartment but he helped me get exactly what I was looking for. He was very polite and knowledgable. He helped me pick out everything down to the pots. I was trying to surprise my wife before she got home and he got my plants to me right away even in the short time frame that was provided. Not to mention my wife loved them! Overall, the store was great, much bigger inside then it looks on the ourside and Jay was amazing. Definitely going back!
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PlantShed New York Flowers replied:
Our team works hard to keep customers satisfied. Thank you for choosing plantshed and we look forward to working for you again.
3 years ago
Rating: 3 via Google
charles j
4 years ago
Seems like the best selection of gardening (with an emphasis on indoor gardening) in Manhattan. There are still some remnants of the flower district where you can get plants, but this location has more in one location, with pots, saucers and other necessities. The prices are competitive also.
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PlantShed New York Flowers replied:
Thank you for choosing plantshed and for taking the time to write this review. We strive to keep our customers satisfied, feedback from customers is always welcome as it helps us improve our services.
3 years ago
Rating: 3 via Google
Valerie Fernandez
4 years ago
I recently lost my dad and placed an order for flowers at the plant shed. I saw their ad online and contacted them. They answered all my questions and explained what we had to do. The flowers arrived at the scheduled time as promised and we were able save online with there promo ad. The flowers were even more beautiful in person then the pictures online. I wanted to share my experience with them. Thank you for adding the special touches on this important day!!!
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PlantShed New York Flowers replied:
Thank you for the positive review. Please let us know how we can improve even more, so that next time you can rate us with 5 stars
3 years ago
Rating: 1 via Google
Sid L
4 years ago
This place is way over rated! I was charged $40 for 3 penny's ! Make sure you check your bill so that you are not overcharged - which is pretty normal here.
Rating: 5 via Google
Alexandros Sakellariou
4 years ago
Can't tell you how impressed I am with this place! They have a huge selection of flowers, probably the biggest in NYC. Great staff also..!
Rating: 1 via Google
Whitnie Hawkins
4 years ago
The absolute WORST customer service that I have ever experience. As an UWS resident, they have some of the most inflated prices in the city. Apparently the posted prices in the store AND online are incorrect. I will never go this place again and would advise you not to as well.
Rating: 5 via Google
Nikolaos Kostroglou
4 years ago
Very fast and prompt delivery. Great customer service. Thank you guys for saving the day!
Rating: 1 via Google
Rose Bloom
4 years ago
Ughhh terrible no delivery SCAM SITE!!!!
Rating: 1 via Google
Fred Alluso
4 years ago
So I placed an order for a dozen red roses and a mylar balloon for Valentine's Day. I'd never used this company before but I hoped for the best based on reviews and a recommendation. What she received was a dozen roses that were already aging, complete with brown spots and cracks on the petals. I can only imagine that they decided to unload whatever roses they had sitting around, because by the end of the day they even started to smell like they were several days old and the water was old. There is no acceptable excuse for a company, especially one that has been around for thirty year years, to release a delivery of roses in this condition. I will now be contacting my credit card company, securing roses from elsewhere and definitely not using Plant Shed again. The only bright side here is that I have enough time to go and hand select a new dozen.
Rating: 5 via Google
Joanna Almendras
5 years ago
I have visited their shop three times. They were very helpful and polite. Huge selection of plants, pots and flowers. They care a lot about their customers. Great stuff, great prices, great service. Thank you guys!
Rating: 5 via Google
Robyn W
6 years ago
I spoke with Leslie at Plant Shed. I told her I had to have something delivered for my boss right away even though it's so close to 5pm. She was extremely friendly and more than accommodating to service my less than patient needs. She even called to see if the messenger was able to deliver the flowers on foot. I am very satisfied with the customer service and will be glad to use their store for future florists orders. Thanks again!
Rating: 5 via Google
Joanne Sountis
7 years ago
Easily the largest floral shop in NYC and definitely my favorite as well. Plant shed carries everything!! Flowers are top quality and last forever, and when I bought too much one day, they delivered for me (instead of me carrying several vases and bunches of flowers through the subway at rush hour!) There prices are excellent, even for Valentine's Day roses. Great knowledge of flower varieties and they also give easy tips on how to make your flowers last. Love this store!
Rating: 5 via Google
Navid Dardashti
7 years ago
This place is HUGE. No matter what you are looking for, you will absolutely find it in this warehouse- but beyond that these guys are experts at their trade and will help you create a much more visually appealing floral arrangement without upselling you or changing your budget. Very easy for flower enthusiasts and helpful for guys like myself who don't know what we're doing.
Rating: 1 via Google
Krystal Valentin
1 month ago
Rating: 5 via Google
Thays Barcelos Barao
1 month ago
Rating: 5 via Google
Brent Mayfield
2 months ago
Rating: 5 via Google
Kaye Briones
3 months ago
Rating: 4 via Google
omri lahmy
3 months ago
Rating: 5 via Google
Thomas-John Talaue
5 months ago
Rating: 5 via Google
Y M
9 months ago
Rating: 5 via Google
Max Videla
10 months ago
Rating: 4 via Google
Janisha Wilson
11 months ago
Rating: 4 via Google
Eugene Thomas
1 year ago
Rating: 5 via Google
Caroline Lee
1 year ago
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PlantShed New York Flowers replied:
This is a fraudulent Google review. We have reported this review to Google and to our Law team and have noticed other NYC flower companies are also under this fraudulent review attack. Caroline Lee is not in our client database; we have never worked with her.
1 year ago
Rating: 5 via Google
Hyesun Kim
1 year ago
Rating: 5 via Google
Quentin Mareuse
1 year ago
Rating: 4 via Google
Zekio Dawson
1 year ago
Rating: 5 via Google
Jonathan Gonzalez
1 year ago
Rating: 4 via Google
Joseph King
2 years ago
Rating: 4 via Google
gabriel portnof
2 years ago
Rating: 5 via Google
kraziiegurlxz
2 years ago
Rating: 3 via Google
Michael Cadena
2 years ago
Rating: 4 via Google
Pankaj Agarwal
3 years ago
Rating: 2 via Google
Carl Seering
3 years ago
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PlantShed New York Flowers replied:
Thank you for your review. Your name is not in our customer list. Please provide your order number or contact us at cs@plantshed.com or at 212-662-4400. Please also be advised that posting fake reviews is against google's policies.
3 years ago
Rating: 5 via Google
Margarita70 Vachtanidi
3 years ago
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PlantShed New York Flowers replied:
Thank you Margarita!
3 years ago