I have never seen such a poorly run business. I showed up at 9am. Opened the door and a woman came to me, asked what I want, explained that they aren't open till 10am, even thought the sign says 9am. I came back at 9:40am and waited. A guy showed up at 9:52, unlocked the door, got things turned on, etc. I approached him and told him what I want and he told me that they open at 10am. At 10 am i approached him and informed him that it was 10am. His reply was there is no staff. Never will i go there ever!!
Paradise Nail Bar & Lash Lounge replied:
Sorry for your bad experience... First off, ALL of our signs say 10 am on Sunday. Are you sure that you know that today is Sunday, sorry just asking? But to start out your bad review of us, with something that had nothing to do with us, but with you not knowing what day it is, sorry just isn't right. Your attitude towards me from the very beginning was rude, and confrontational. I know they say the customer is always right, but we also reserve the right to deal with clients that are happy. As you walked out the door at 10:01, 2 of our techs walking up, but at that point was to late. Would rather them take clients that would love to be here.
7 months ago