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How do I contact ZipBooks if I need help with my account?

We know that everyone needs a little help sometimes, so we’re always here for you!

Here’s how to get in contact with us:

  1. Sign in to ZipBooks.
  2. Look down at the bottom right corner of your screen. You’ll see a round green button with a smiling word bubble in it. Click on it.
  3. A Conversations box will pop up. If you haven’t already chatted with us, there won’t be any conversations in the box. Click on Start a new conversation at the bottom of the box.
  4. You’ll see the faces of some of our friendly ZipBooks representatives. Click in the Send a Message line at the bottom of the box, and start typing.
  5. Click the arrow/triangle icon on the right side of the line to send your message.

And that’s it! One of our reps will respond as soon as possible.

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