How do I contact ZipBooks if I need help with my account?
We know that everyone needs a little help sometimes, so we’re always here for you!
Here’s how to get in contact with us:
- Sign in to ZipBooks.
- Look down at the bottom right corner of your screen. You’ll see a round green button with a smiling word bubble in it. Click on it.
- A Conversations box will pop up. If you haven’t already chatted with us, there won’t be any conversations in the box. Click on Start a new conversation at the bottom of the box.
- You’ll see the faces of some of our friendly ZipBooks representatives. Click in the Send a Message line at the bottom of the box, and start typing.
- Click the arrow/triangle icon on the right side of the line to send your message.
And that’s it! One of our reps will respond as soon as possible.